Role Requirements
• 3+ years of experience in administrative or operations roles.
• 3+ years of experience in event coordination or event administration (quotes, proposals, logistics, not just on-site execution).
• 2+ years working with clients based in the US, UK, Canada, or Australia.
• Fluent English speaker and writer; this is a client-facing role.
• Proficient in CRM and event management tools with the ability to learn new systems quickly; Triple Seat experience is a strong plus.
• Bonus points if you have experience in catering, desserts, alcohol, or food service events.
Responsibilities
• Own the full event process end-to-end, from the first inquiry all the way to event day. Quotes, proposals, contracts, invoices, follow-ups.
• Keep clients happy and informed at every stage, managing last-minute changes and questions without breaking a sweat.
• Coordinate event staffing by reaching out to contractors, confirming availability, and making sure everyone knows where to be and when.
• Build and manage detailed event timelines so nothing falls through the cracks..
• Track and order supplies and inventory ahead of each event, staying two steps ahead of what's needed.
• Take ownership of the CRM (Triple Seat), leads, communications, and timelines all live there, and you keep it clean and current.
• Build SOPs and internal systems from zero. This business is growing fast, and you're the person helping it get organized.
• Support the founder directly with day-to-day operational and administrative needs as the business evolves.
• During slower seasons, roll up your sleeves on business development; think lead sourcing, social media support, and outreach to attract new clients.
Benefits
• Effective immediately:
7 paid company holidays
Company social events & game nights
Bi-monthly team training
• After 3 months:
1 local holiday choice per year
$100/year professional development allowance
One-time $50 workspace reimbursement
10 days PTO / 3 sick days per year
• After 1 year:
Healthcare reimbursement up to $50/month (eligible expenses)
An additional one-time $50 workspace reimbursement
Possible year-end bonus (company discretion)